Contact us

If you have a question for Telstra Super Pty Ltd or Telstra Super Financial Planning Pty Ltd, you can contact us via a range of channels.


Send your general enquiry

Telstra Super's Member Services Consultants and Telstra Super Financial Planning are committed to responding to your enquiries by mail or telephone within 2 working days.

Submit your enquiry now

Send your confidential enquiries using SuperOnline

To make a confidential enquiry about your account, submit your enquiry in SuperOnline. You will be notified by email once a response is ready and invited to collect the response from your secure mailbox at your convenience.

Send your forms and other documents

You can send eligible forms and supporting documentation to Telstra Super via email at Please remember to include your member number in the subject field and follow the submission guidelines outlined on our Find a form page.


Telephone 1300 033 166

Call us within Australia on 1300 033 166 or from overseas on (61 3) 9653 6791.

Our Member Services Consultants are available between 8.00am and 5.30pm (Melbourne time), Monday to Friday.


Telstra Super Financial Planning

To discuss your advice options or to make a financial planning appointment simply call us on
1300 033 166 and press option 2 when prompted.


Head office reception (Corporate enquiries)

For corporate enquiries, please call (03) 9653 6000. For member enquiries, please call
1300 033 166.


Fax us on (03) 9653 6060.

Fax enquiries can also be sent to Telstra Super Financial Planning on the following fax lines:

Melbourne (03) 9653 6061
Brisbane (07) 3331 9393
Sydney (02) 8257 6262
Adelaide (08) 8413 6464



Postal enquiries can be sent to Telstra Super at PO Box 14309, MELBOURNE VIC 8001.

Postal enquiries can be sent to Telstra Super Financial Planning at:

Melbourne PO Box 14309, MELBOURNE VIC 8001
Brisbane PO Box 10451, BRISBANE QLD 4000
Sydney LBA4045, SYDNEY SOUTH NSW 1235
Adelaide PO Box 2397, ADELAIDE SA 5001


In person
Melbourne Level 8, 215 Spring Street, Melbourne
Brisbane Level 10, 116 Adelaide Street, Brisbane
Sydney Suite 2, Level 3, 66-74 Clarence Street, Sydney
Adelaide Level 13, 99 Gawler Place, Adelaide


The email addresses provided on this site are for the use of Telstra Super members only. Use of these for the purpose of unsolicited contact by commercial enterprises is prohibited under the Spam Act 2003.