If you have a question for Telstra Super Pty Ltd or Telstra Super Financial Planning Pty Ltd, you can contact us via a range of channels.
Online
Send your general enquiry
Telstra Super's Member Services Consultants and Telstra Super Financial Planning are committed to responding to your enquiries by mail or telephone within 2 working days.
Submit your enquiry now
The email addresses provided on this site are for the use of Telstra Super members only. Use of these for the purpose of unsolicited contact by commercial enterprises is prohibited under the Spam Act 2003.
Send your confidential enquiries using SuperOnline
To make a confidential enquiry about your account, use SuperOnline. You'll be notified by email once a response is ready and invited to collect the response from your secure mailbox at your convenience.
Send an appointment request
If you want to make an appointment to see a financial planner, you can request an appointment online.
Telephone
Call us within Australia on 1300 033 166 or from overseas on (61 3) 9653 6006.
Our Member Services Consultants are available between 8.00am and 5.30pm (Melbourne time), Monday to Friday.
To make a Financial Planning appointment simply press '0' and you will be transferred to a Telstra Super Member Services Consultant, who will arrange your appointment.
To call a Telstra Super Financial Planning office directly, use the following phone numbers:
| Melbourne |
(03) 9653 6000 |
| Brisbane |
(07) 3331 9300 |
| Sydney |
(02) 8257 6200 |
| Adelaide |
(08) 8413 6400 |
Fax
Fax us on 03 9653 6060.
Fax enquiries can also be sent to Telstra Super Financial Planning on the following fax lines:
| Melbourne |
(03) 9653 6061 |
| Brisbane |
(07) 3331 9393 |
| Sydney |
(02) 8257 6262 |
| Adelaide |
(08) 8413 6464 |
Post
Postal enquiries can be sent to Telstra Super at PO Box 14309, MELBOURNE VIC 8001.
Postal enquiries can be sent to Telstra Super Financial Planning at:
| Melbourne |
PO Box 14309, MELBOURNE VIC 8001 |
| Brisbane |
PO Box 10451, BRISBANE QLD 4000 |
| Sydney |
LBA4045, SYDNEY SOUTH NSW 1235 |
| Adelaide |
GPO Box 2397, ADELAIDE SA 5001 |
In person
| Melbourne |
Level 8, 215 Spring Street, Melbourne |
| Brisbane |
Level 16, 300 Adelaide Street, Brisbane |
| Sydney |
Level 12, 12 Castlereagh Street, Sydney |
| Adelaide |
Level 7, 19 Grenfell Street, Adelaide |
Our Member Centre
Drop into our Member Centre on the ground floor of 242 Exhibition Street, Melbourne (entry via Lonsdale Street) to make an appointment with Telstra Super Financial Planning or see a Member Services Consultant.