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Most employers allow you to make pre-tax contributions from your salary to your superannuation. To find out if you can, or to arrange this, contact your payroll office.

There are contribution limits on the amount of pre-tax contributions you can make.

Due to privacy laws we are not permitted to quote your member number over the phone or online. If you have forgotten your member number there are a number of ways to find it out:
1.  Refer to your most recent annual statement or correspondence from Telstra Super. Your member number will usually appear under the subject line of the cover letter.

2.  If you don’t have any printed items and your address hasn’t changed recently, request a benefit quote to be sent to you by calling 1300 033 166. The quote provides the most recent information regarding your super and will also state your member number.

How you treat your super depends on your personal circumstances. Visit the following pages for more information relating to:

Alternatively you can make an appointment with one of Telstra Super Financial Planning's expert Financial Planners by calling 1300 033 166 or request an appointment online.

How you treat your super depends on your personal circumstances. Visit the following pages for more information relating to:

One account = one fee. Here’s some tips on how to find your unclaimed super and consolidate your funds today:

If you haven’t changed your address in a while you can wait until September when you will start to receive your Annual Statement/s from previous fund/s.

Please complete the Change of Insurance form (42 kb) and fax or mail it back to us. You can also call 1300 033 166 to cancel your cover.

The amount of premiums you pay depends on which super arrangement you are in and the type of cover you have elected or received automatically.

Go to ‘Insurance cover’ under My super or refer to your product disclosure statement for further details.

The tax you will pay depends on your age, the amount you withdraw, and the components of that amount. To find out more about tax on withdrawals refer to My super  and go to ‘Tax and my super’. 

There are 3 ways you can become a member:

  • As a new employee of the Telstra Group
  • As family of an existing member
  • As a former Telstra Group employee
Find out which product is right for you.

This is a time when it is important to be well informed about your investment choices. This may involve seeing a financial planner. Your options are:

  • transfer your money into Telstra Super RetireAccess®
  • take a cash payment by requesting a Benefit Instructions form on 1300 033 166
  • transfer your money into another superannuation product.
You should consider the tax consequences of each of these options before making a decision.  To book an appointment with a Telstra Super Financial Planner call 1300 033 166 or make an appointment online

To ensure your money lasts between jobs you'll need a sound financial plan. To help you with your plan you can:

  • Request an appointment with Telstra Super Financial Planning online or make an appointment by calling 1300 033 166 for advice on structuring your expenditure and to minimise tax.
  • Use our Budget planner to calculate your weekly, fortnightly, monthly, quarterly and annual expenses and take it to your planner for review.
For more information, go to our Retrenchment section.

Yes you can. By pooling your super into the one account you will pay one low administration fee, competitive investment management fees and reduce the headache of having your super in lots of different accounts. Plus we won’t charge you any fees for transferring your money into Telstra Super. Save yourself some money and hassles.

If you are a Defined Benefit member, any super you transfer from another fund will be rolled into your Voluntary Accumulation Account (VAA). If you do not already have a VAA one will be set up for you.

Simply complete a Rollover Request – full account roll-in to Telstra Super form (67kb) and send it to us. We will write to you when the money has been received.

Yes. Telstra Super Financial Planning is able to provide a full financial planning service to Telstra Super members. One of their Financial Planners or Super Advisers can assist you with your immediate retrenchment issues and advise you about the most appropriate actions to take now. A comprehensive financial plan can then be undertaken in later months once you are over the initial retrenchment 'hurdle' to review your situation and address any changes in your employment status.

Telstra Super Financial Planning is dedicated to providing ongoing advice and service to members of Telstra Super and this does not end when you cease working for Telstra. Their advisers and planners are salaried, not commission based, which means their advice is in your best interest.

To make an appointment with Telstra Super Financial Planning, call 1300 033 166 or request an appointment online.

You can choose monthly, quarterly or annual income payments.

  • Monthly payments are made on the 28th of each month.
  • Quarterly payments are made on the following dates: 28th March; 28th June; 28th September; 28th December.
  • Annual payments are made on the 28th day of the month you nominate.
Public holidays and weekends: if payment falls on a public holiday or weekend then the payment is processed on the previous business day.
 

You can find out how much super you have in 3 ways:

1. Online at www.telstrasuper.com.au
Access your current balance any hour of the day. Simply log in to SuperOnline and choose 'my balance'.

2. Over the phone on 1300 033 166
Access a quote between 6am and 9pm (Melbourne time). Don't forget to have your member number and PIN handy.

3. Fax request to (03) 9653 6060
You can request a current benefit quote by sending us your request by fax. Don't forget to include your member number and signature on your request as well.

Of course, we'll always send you your benefit statement each year as a record of your benefit at 30 June. You can also request a reprint of your benefit statement for a previous financial year, simply call 1300 033 166 to make your request.