Your coronavirus (COVID-19) information hub

Coronavirus (COVID-19) is causing market volatility and in turn is impacting your superannuation. Here you will find a range of resources to inform you of the current financial climate and its impact on your super.

Please note: All enquiries regarding TEMPORARY EARLY ACCESS TO SUPERANNUATION must be submitted to the ATO. Please be aware of current scam emails purporting to be from the ATO. The ATO would never ask for your bank account details other than in the secure myGov portal.

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New income stream drawdown payments

Find out about the new rules around retirement income stream payments

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Coronavirus, early access to super and impact on insurance

The Government is allowing individuals affected by the Coronavirus to access up to $10,000 of their superannuation in 2020-21.

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Latest investment market update

See the latest update from our CIO on how the investment markets are performing

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Watch now

Hear the latest market update from our CIO for the period to 30 September 2020


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While working

Super strategies during volatility

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Nearing retirement

Managing your super in volatility

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In Retirement

In retirement

Managing your savings in volatility

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CEO Update

COVID-19 update from TelstraSuper CEO


Weathering the Coronavirus storm

Investment switching

Is switching investments right for you?

TelstraSuper update

The latest COVID-19 and fund business continuity updates

Protect your details

Avoiding online and phone scams


Lessons from the GFC

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Due to high volumes of member calls and requests there may be periods of additional waiting times when phoning our Member Services team. We are committed to responding as quickly as possible. 

To protect our members and staff against COVID-19 our offices are now closed until further notice.  Our services remain operational and are operated remotely. All enquiries must be done by phone or online. 

The move to stage 4 COVID-19 restrictions has caused some changes to our outbound communications. Mail confirmation for certain transactions may be delayed. If you make changes to your account, you can view them by logging into your online account.  

For more information on COVID-19, early access to super and answers to some of your frequently asked questions please use our COVID-19 chatbot by clicking on the red chat icon in the bottom right corner of your screen, you can also visit our web destination for updates