Our statements are moving to half-yearly so the next statement for your super account will be for the half year to 30 June 2021 which you should receive during September 2021. While legislation mandates that super funds only need to produce an annual statement, we realise regular statements are important to some members so we'll be producing half-yearly statements.
We're changing frequency as:
- Advances in technology means it's now easy to check your super account online, and that's what many members do;
- The amount of information included in the statements means it takes about six to eight weeks to produce them so, by the time your statement is available, the information is not as current as your online account;
- The cost to produce printed statements, and the resources used, has increased significantly in recent times such as paper, printing costs and postage, and we're conscious that we don't want to 'waste' members' funds in any way.
As a profit-to-member fund we aim to keep costs as low as possible for our members without compromising on service and regularly review our fees and reduce them where possible. We're planning to reduce our administration fees so look out for more information on that shortly.
Get your statements online
To receive your statements via email just go online to Manage your email subscriptions TelstraSuper.
Complete the online form and, twice a year, when your statement is ready, you'll receive an email letting you know you can log in to view it. You can view your statement on any device, including the TelstraSuper App.
You can always check your account balance via SuperOnline, access historical statements, see recent transactions, the amount and value of the units you hold, investment performance and insurance details. You can also check your balance projection at retirement, update personal details and your non-binding beneficiaries and change your investment options.