How to understand your super statement
September 14, 2023
Your statement is a great way to keep up to date on your super account balance, investment performance and transaction history. It gives you a comprehensive summary of the assets in your super account and how they’ve tracked and keeps you informed about important information relating to your account and your fund.
Review your statement online
You can review and download your current statement, as well as access any of your past statements, by logging in to your SuperOnline account or via the TelstraSuper App.
When your statement is ready to view in your online account, you’ll most likely be notified via email or SMS. If you prefer to receive your statement and other written communications (excluding marketing material) by post, you can update your preference by logging in to your SuperOnline account or via telstrasuper.com.au/subscribe or by calling us.
Here's some of the key sections of statements for Accumulation members and some handy hints along the way. For full details on any of the sections outlined below refer to your statement. If you have any questions give us a call on 1300 033 166 or fill in our online contact form.
We encourage you to log in to your account where more detailed and up-to-date information is always available such as your recent transactions, the amount and value of units you hold and a breakdown of your insurance cover.
Account summary
This shows the opening and closing value of your super for that period and the money that has come in and out of your account.
Your investment details
This shows how your super is invested at the end of the period. It also shows TelstraSuper's net investment allocation for the options you were invested in during the period. Information on the number of units you hold and the unit pricing is in your online account.
For more detailed information about any of TelstraSuper's investment options download the Investment Guide.
Your beneficiaries
This section shows if you've made a nomination and, if you have, the type of nomination you've made and the percentage allocated to each beneficiary.
Your Insurance details
This section shows the total insurance cover you currently have with TelstraSuper.
Your default Death and Total & Permanent Disablement (TPD) cover insured amounts are set amounts determined by your age next birthday. You can see a breakdown of your default, voluntary and top-up cover in your online account.
If you do have insurance with your TelstraSuper account, you’ll also receive a Statement of Insurance included with your annual statement. This will provide you with an overview of the insurance you hold as part of your TelstraSuper account. It details the type of cover you have, the amount you are insured for, the premiums you pay, and any premiums your employer pays on your behalf.
It also includes information to help you manage your insurance cover and how to cancel or change your insurance cover.
Access to your super
The benefits available to you, and when you can access these, are shown.
Fees and costs
The amount of total fees and costs you paid, including the deductions directly from your account and deductions to manage your investments, are listed. Deductions from your investments include:
- investment management fees; and
- transaction costs relating to TelstraSuper’s buying and selling of investments,
which are deducted in the calculation of daily unit prices.
Need help with your statement?
Here's some frequently asked questions – and the answers.
If you need help understanding your statement, or have any other questions, contact us on 1300 033 166 or fill in our online contact form.
* Past performance is not a reliable indication of future performance.
Note: All figures and calculations used are for illustrative purposes only and should not be relied upon. Any resemblance to actual member data is unintended.