Changes to insurance
MLC Limited (MLC Life Insurance) became TelstraSuper’s new insurer on 1 July 2020.
Changes at a glance
Most members are now covered by our new insurer, MLC Life Insurance and have access to a range of innovative programs and services to support health and wellbeing, including MLC Life Insurance’s Best Doctors service and Mental Health Navigator. Members who are on claim or who have made a claim can obtain support through additional programs such as the Pre-Claim Early Engagement service and CancerAid Coach Program.
Accumulation and RetireAccess members* now have the option of conveniently managing cover and claims online through our dedicated insurance portal via their online account.
Premium rates changed on 1 July 2020, and these rates are unlikely to change for at least three years from that date:
- Death and Total & Permanent Disablement cover premium rates decreased by 8%
- Income Protection cover premium rates increased by 16.6%.
About MLC Life Insurance
MLC Life Insurance is Australia’s third largest life insurer. It has been protecting Australians for more than 130 years through a range of award-winning products and services.
MLC Life Insurance was founded originally as a mutual association in Australia and is now majority owned by one of the world’s largest life insurers - Nippon Life Insurance Group.
Its Melbourne based claims team includes allied health professionals, such as psychologists and rehabilitation counsellors, as well as doctors, nurses, and a dedicated mental health team.
How to calculate premiums
Log in to your online account* or check the relevant Insurance Guide or Product Disclosure Statement (PDS) to help you calculate the premiums for cover you currently have or that you wish to apply for. You can also check our premium calculator.
TelstraSuper Corporate Plus |
TelstraSuper RetireAccess |
TelstraSuper Personal Plus |
TelstraSuper Defined Benefit |
Want to find out more?Read on for Frequently Asked Questions with the answers to most of your queries. See telstrasuper.com.au/insurance for more information about:
See telstrasuper.com.au/information-hub/faqs for answers to more questions you may have about insurance. If you have any questions about your insurance, or any other aspect of your TelstraSuper account, call us on 1300 033 166 between 8.30am and 5.30pm (Melbourne time), Monday to Friday. |
FAQs
- Why did TelstraSuper change insurers?
- Why did premium rates change?
- Would my premiums have changed if TelstraSuper didn’t change insurers?
- How much did my insurance premiums change?
- Will my employer continue to pay for the insurance they currently pay for?
- Will there be any more premium rate changes?
- How can I see my new premiums?
- What are the added insurance enhancements?
- What are the new health and wellbeing programs and services?
- What is the new dedicated insurance portal?
- What happens if I applied for cover before 1 July 2020 or want to make a new application for cover?
- What if I've made a claim and I’m waiting for it to be assessed?
- What if I need to make a claim now or in the future?
- What if I want to cancel or reduce my level of cover?
- I'm leaving the Telstra Group - what will happen to my insurance?