Member ResearchDuring February and March 2024 you may be contacted to participate in Member research. Read More. |
Contact us
If you've got a question for TelstraSuper or TelstraSuper Financial Planning there are many ways you can contact us.
For TelstraSuper enquiries
We're available on the phone and via live chat from 8:30am - 6:00pm (Melbourne time) Monday to Friday. Closed public holidays.
Call us on 1300 033 166
International: +61 3 9491 6801
Available on the phone from 8:30am - 6:00pm (Melbourne time) Monday to Friday.
Live chat with us
To chat online with a TelstraSuper consultant type simply 'agent' into our chatbot at the bottom of your screen.
We're available 8:30am - 6:00pm (Melbourne time) Monday to Friday
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Please note that due to recent large scale cyber-attacks in the community, we are currently implementing additional security checks for withdrawal applications. This may result in longer than usual processing times. |
TelstraSuper
PO Box 14309
MELBOURNE VIC 8001
For TelstraSuper Financial Planning enquiries
Call us on 1300 033 166
To discuss your advice options or to make a financial planning appointment simply call 1300 033 166 when prompted.
Alternatively, you can request a callback from TelstraSuper Financial Planning using our simple online form.
Request a call from TelstraSuper Financial Planning
The Adviser may be able to provide you with advice during this call, or alternatively setup a suitable time for a phone-based appointment.
TelstraSuper Financial Planning
PO Box 14309
MELBOURNE VIC 8001
Forms
Any forms related to TelstraSuper can be found on our forms page.
You can now securely upload your completed forms via your SuperOnline account
Feedback and Complaints Handling
If you have a concern about your super or you experience a problem, rest assured that we'll do our best to resolve it quickly and efficiently.
If you need to file a complaint, please follow the steps outlined on our Feedback and Complaints Handling page so we can resolve your issue quickly.
Authorised representatives
Members are required to complete an 'Authority to release information' form, or provide a valid Power of Attorney (POA) to authorise the release of information about your TelstraSuper account to third party authorities, such as your financial adviser, accountant, tax adviser, solicitor, spouse/partner or family member.
The email addresses provided on this site are for the use of TelstraSuper members only. Use of these for the purpose of unsolicited contact by commercial enterprises is prohibited under the Spam Act 2003
Employers
For all employer enquiries, please contact our employer services team.