Supporting First Nations peoples
We're committed to supporting all members of the community
Despite more than 30 years of compulsory super, Aboriginal and Torres Strait Islander people still have poorer superannuation outcomes than non- Indigenous Australians.
Aboriginal and Torres Strait Islander people face many challenges in accessing superannuation including verification of identity, communication and literacy issues, different cultural practices and relationships, and life expectancy differences.
TelstraSuper is committed to serving all members – including Aboriginal and Torres Strait Islander peoples in remote communities. While we're working to make sure our products and services are suitable for everyone, if you need extra assistance please don't hesitate to let us know.
Our Reconciliation Action Plan (RAP)
TelstraSuper launched our first Reconciliation Action Plan (RAP) in March 2023.
Our RAP formalises our commitment to supporting reconciliation with Aboriginal and Torres Strait Islander peoples. It's endorsed by Reconciliation Australia.
Our RAP document outlines the tangible steps we're taking, with items assigned to various individuals and business units. We also report back to Reconciliation Australia on our progress each year.
Supporting The Voice to Parliament
TelstraSuper believes in helping to create better outcomes for all Australians, which is why we’ve chosen to share our support for the Voice to Parliament. This decision was made by the TelstraSuper Board in June 2023 following opportunities to learn more about The Voice and how TelstraSuper can contribute to reconciliation.
The Voice will give independent advice to the Parliament and Government, building relationships that are collaborative, inclusive, and culturally appropriate.
We acknowledge that everyone must make their own decision about how to vote in the upcoming referendum, so we’re also running an information session for our team to help them make an informed decision when it comes time to vote.
You can view our full statement here
Need extra support?
Special rules can apply for the identification of Aboriginal or Torres Strait Islander peoples. TelstraSuper may accept alternative forms of identification, such as a statement from a referee, in line with the AUSTRAC Guidance for identification of Aboriginal and Torres Strait Islander peoples.
Requirements for referee statements are outlined in our Indigenous Persons Identity Referral form. If you need assistance in proving your identity please let us know.