Contact us
If you've got a question for TelstraSuper or TelstraSuper Financial Planning there are many ways you can contact us.
|
To protect our members and staff against COVID-19 our offices are now closed until further notice. Our services remain operational and are operated remotely. All enquiries must be done by phone or online. If you’re making an extra super contribution this financial year, we recommend BPAY payments are submitted by 25 June and cheques posted in time to ensure we receive your contribution in time for the 30 June deadline. Please bear in mind that post times vary based on your location so check with your local post office for delivery times . Cheques must be received by 30 June 2021 to be processed in time for this financial year. |
For all TelstraSuper enquiries
Call us on 1300 033 166
Fax: 03 9653 6060 International: +61 3 9653 6791
Available on the phone from 8:30am - 5:30pm (Melbourne time) Monday to Friday.
Closed on public holidays.
TelstraSuper
PO Box 14309
MELBOURNE VIC 8001
For TelstraSuper Financial Planning enquiries
Call us on 1300 033 166 (option 2)
To discuss your advice options or to make a financial planning appointment simply call 1300 033 166 and press option 2 when prompted.
Alternatively, you can request a callback from TelstraSuper Financial Planning using our simple online form.
Request a call from TelstraSuper Financial Planning
The Adviser may be able to provide you with advice during this call, or alternatively setup a suitable time for a phone-based appointment.
TelstraSuper Financial Planning office details
Forms
Any forms related to TelstraSuper can be found on our forms page.
Feedback and Complaints Handling
If you have a concern about your super or you experience a problem, rest assured that we'll do our best to resolve it quickly and efficiently.
If you need to file a complaint, please follow the steps outlined on our Feedback and Complaints Handling page so we can resolve your issue quickly.
Authorised representatives
Members are required to complete an 'Authority to release information' form, or provide a valid Power of Attorney (POA) to authorise the release of information about your TelstraSuper account to third party authorities, such as your financial adviser, accountant, tax adviser, solicitor, spouse/partner or family member.
The email addresses provided on this site are for the use of TelstraSuper members only. Use of these for the purpose of unsolicited contact by commercial enterprises is prohibited under the Spam Act 2003