Contact us

If you've got a question for TelstraSuper or TelstraSuper Financial Planning there are many ways you can contact us.

For all TelstraSuper enquiries

Call us on 1300 033 166

Fax: 03 9653 6060      International:  +61 3 9653 6791

RetireAccess members who have requested a transfer of all or part of their RetireAccess account to an Accumulation account, your account(s) will be transferred by 30 June 2017. You can check your account from 12.00am, Monday 3 July as the TelstraSuper website will be unavailable from Friday 30 June at 5.00pm until Monday 3 July at 12.00am due to scheduled maintenance. We apologies for any inconvenience caused.

Mail

Telstra Super
PO Box 14309
MELBOURNE VIC 8001

Online 

Corporate enquiries

Head office reception
03 9653 6000

Level 8, 215 Spring Street
Melbourne VIC 3000

For TelstraSuper Financial Planning

Call us on 1300 033 166

To discuss your advice options or to make a financial planning appointment simply call 1300 033 166 and press option 2 when prompted.

Alternatively, you can request a callback from TelstraSuper Financial Planning using our simple online form.

Request a call from TelstraSuper Financial Planning

The Adviser may be able to provide you with advice during this call, or alternatively setup a suitable time for a phone-based or face to face appointment.

TelstraSuper Financial Planning

  • Fax

    Fax enquiries can also be sent to TelstraSuper Financial Planning on the following fax lines:

    Melbourne 03 9653 6061
    Brisbane 07 3331 9393
    Sydney 02 8257 6262
    Adelaide 08 8413 6464
  • Post

    Postal enquiries can be sent to TelstraSuper Financial Planning at:

    Melbourne PO Box 14309, MELBOURNE VIC 8001
    Brisbane PO Box 10451, BRISBANE QLD 4000
    Sydney LBA4045, SYDNEY SOUTH NSW 1235
    Adelaide PO Box 2397, ADELAIDE SA 5001
  • In person

    In person

    Melbourne Level 8, 215 Spring Street, Melbourne
    Brisbane Level 10, 116 Adelaide Street, Brisbane 
    Sydney Suite 2, Level 3, 66-74 Clarence Street, Sydney
    Adelaide Level 13, 99 Gawler Place, Adelaide

Forms

Any forms related to TelstraSuper can be found on our forms page.

Complaints handling

If you have a concern about your super or you experience a problem, rest assured that we'll do our best to resolve it quickly and efficiently. 

If you need to file a complaint, please follow the steps outlined on our complaints handling page so we can resolve your issue quickly.

Authorised representatives

Members are required to complete an 'Authority to release information' form, or provide a valid Power of Attorney (POA) to authorise the release of information about your TelstraSuper account to third party authorities, such as your financial adviser, accountant, tax adviser, solicitor, spouse/partner or family member. 

The email addresses provided on this site are for the use of TelstraSuper members only. Use of these for the purpose of unsolicited contact by commercial enterprises is prohibited under the Spam Act 2003