Please note that due to recent large scale cyber-attacks in the community, we are currently implementing additional security checks for withdrawal applications. This may result in longer than usual processing times.
Chat bot and live chat
If you have a simple query, our chatbot Dot might be able to help. To get started, open the chat icon at the base of your screen.
To chat online live with a TelstraSuper consultant simply type 'agent' into the chatbot. This will connect you with a TelstraSuper agent between 8:30am - 5:30pm (Melbourne time) Monday to Friday - closed public holidays.