Don't have time to call? Complete our online enquiry form and one of our member consultants will be in touch with you.
If your enquiry is of an urgent nature we recommend you call us on 1300 033 166.
Due to high volumes of member calls and requests there may be periods of additional waiting times when phoning our Member Services team. We are committed to responding as quickly as possible.
To protect our members and staff against COVID-19 our offices are now closed until further notice. Our services remain operational and are operated remotely. All enquiries must be done by phone or online.
The move to stage 4 COVID-19 restrictions has caused some changes to our outbound communications. Mail confirmation for certain transactions may be delayed. If you make changes to your account, you can view them by logging into your online account.
For more information on COVID-19, early access to super and answers to some of your frequently asked questions please use our COVID-19 chatbot by clicking on the red chat icon in the bottom right corner of your screen, you can also visit our web destination for updates.