We understand that this may be a difficult time, so we’ll do our best to make applying for a claim payment simple. If you are well prepared and you have all the information that we need, making a claim is usually straightforward and quick.
What is the claims process?
We have adopted a simple and compassionate approach to claims and have outlined the step-by-step process in the following documents.
Are you claiming as a result of a death?
Have you suffered a serious injury or illness?
Have you been diagnosed with a terminal illness?
Ready to lodge a claim?
Once you're ready to lodge your claim give us a call on 1300 033 166. If you have any questions throughout the process we're here to help you.