Insurance Frequently Asked Questions
Death claim FAQs
- What is the process for making a death claim?
- What is a death benefit made up of?
- Does a death benefit form part of a deceased member's estate?
- Who can receive a superannuation death benefit payment?
- What is the definition of a dependant under the superannuation laws?
- Can I nominate a sibling as a beneficiary?
- Can there be multiple recipients of a death benefit?
- Who receives a member's death benefit if there is no nomination in place?
- Can I nominate a dependant who lives overseas?
- How does the Trustee determine who receives a deceased member's death benefits?
- How are death benefits paid?
- What are the tax implications on a lump sum death benefit?
- Can the decision about the distribution of death benefits be contested?
- How do my dependants claim if they live overseas?
Income Protection claim FAQs
- What is the process of making an Income Protection claim?
- How much Income Protection will I receive?
- What evidence do I need to provide?
- How long will it take to assess my Income Protection claim?
- How long will it take until I start receiving income protection payments?
- Do I have to use up all leave before I receive an income protection payment?
- What happens if I go back to work part-time?
- Am I required to do anything further once I've started receiving Income Protection payments?