Forgotten password / Reset PIN

Update your password

Can't remember your SuperOnline password? Ensure you don't miss out on the benefits of our secure member portal by re-setting your password below.
Forgotten password

Re-set your SuperOnline password by following the steps below. Please note you'll need your 4-digit PIN to re-set your password. If you don't know your PIN, please select the link below. You'll then be asked to enter additional details so that we can send you a new PIN.

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Haven't used SuperOnline before?

Register for SuperOnline using the button below. You will need your member number and 4-digit PIN to register.

Register for SuperOnline

Are you a new member?

If you’ve only just joined the fund or recently transferred between divisions, you’ll need to wait until you receive your Welcome Kit before a new PIN can be issued for you. We send out Welcome Kits twice a week, so if you’ve haven’t got it yet, it should be on its way to you very soon.


Need some help?

If you have a question, please call us on 1300 033 166 between 8.30am and 5.30pm (AEST/AEDT) Monday to Friday, or submit an online enquiry.

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